To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where returns will not be accepted.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 5 days after delivery
Refunds (if applicable)
If the item is out of stock in the size or colour you have opted for, then you have to select an available product of similar price and quantity.
If the item is out of stock in the size you have opted for,then a refund will be issued instead.
Can I do an exchange on sale items
No. Theres a NO refund or exchange policy on sale items.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your debit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 3/5 Modupe Alakija crescent Ikoyi Lagos NG 101233.
To return your product, you should mail your product to: 3/5 Modupe Alakija crescent Ikoyi Lagos NG 101233
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.