FAQs

This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.

WHAT ARE SHIPPING TIMES AND COSTS?

  • Complimentary ground shipping within 1 to 5 business days
  • In-store collection available within 1 to 7 business days
  • Next-day and Express delivery options also available
  • Purchases are delivered in a white paper bag with small bow ribbon, with the exception of certain items
  • See the delivery FAQs for details on shipping methods, costs and delivery times

WHAT PAYMENT METHODS CAN I USE?

All She Needs accepts the following payment methods:

  • Credit/Debit Card: Visa, MasterCard, American Express etc. The total will be charged to your card when the order is shipped.
  • Cash on Delivery: The Cash will be collected at door step by Our delivery partners. Only applicable to Lagos Deliveries. Deliveries outside Lagos are only processed after payment.
  • All She Needs features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.

    WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

    Items returned within 05 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

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