Customer Service

Should you require information or help, please contact us by email or by phone and we will be happy to assist you.

SHIPPING TIMES AND COSTS
  • Complimentary ground shipping within 1 to 5 business days
  • In-store collection available within 1 to 7 business days
  • Next-day and Express delivery options also available
  • Purchases are delivered in a white paper bag with small bow ribbon, with the exception of certain items
  • See the delivery FAQs for details on shipping methods, costs and delivery times
PAYMENT METHODS

All She Needs accepts the following payment methods:

  • Credit/Debit Card: Visa, MasterCard, American Express etc. The total will be charged to your card when the order is shipped.
  • Cash on Delivery: The Cash will be collected at door step by Our delivery partners. Only applicable to Lagos Deliveries. Deliveries outside Lagos are only processed after payment.
  • All She Needs features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
EXCHANGES, RETURNS AND REFUNDS

Items returned within 05 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.